What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or Giveaway. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. We may also obtain information from other sources and combine that with information we collect through our Sites. For example, we may have access to your Facebook username, first name, last name and email address.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the top of each email.
How do we protect your information?
ECS Tuning uses a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access personal information. We offer the use of a secure server. All supplied sensitive/payment information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. At this point the only data that is stored is the unique payment token which is an encrypted set of alphanumeric characters which is only accessible by those authorized with special access rights to such systems. This unique token is stored on ECS system and is only valid when used from the ECS System. Physical credit card data is never stored in our system.
ECS Tuning offers the opportunity to store payment information in the account page on the website. This payment information is secured according to the information above. Stored payment data will only be active until the expiration date specified, or until the authorization expires. ECS Tuning will reauthorize stored payment methods every 11 months in order to keep the authorization active. Stored payment information will be deactivated if we are unable to reauthorize after three attempts.
Cookies must be enabled within your web browser settings to place an order.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third party partners who assist us in operating our website, conducting our business, providing promotional or advertising activities, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account profile and going to the "My Account" page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Social Sharing Features
The Sites may offer social sharing features and other integrated tools (such as the Facebook "Like" or "Share" buttons), which let you share actions you take on our website with other media sources. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.